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Waqar Enterprises |
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LG - 115, Siddiqe Center,
Main Boulevard,
Gulberg, Lahore - Pakistan
Phone No :
+92 42 6117608
Cell No :
+92 307 6115722
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LG - 115, Siddiqe Center, Main Boulevard, Gulberg, Lahore - Pakistan
Ph No. +92 42 6117608
Cell No. +92 307 6115722
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FAQ’s
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How do I place an order?
To place an order, simply browse Waqar Enterprises and once you find the item(s) you wish to purchase, simply place them in your shopping cart by clicking on the “Add to shopping cart” button. complete your shopping, click on the “Proceed to check out” button where you will be asked to provide some additional information necessary to complete your order. Once completed, click on the “Continue” button and you will arrive on the confirmation page. From there you will be able to select the type of payment you prefer and complete your order.
What methods of payment do you accept?
We accept following payment methods.
Western Union
Wire Transfer
Credit Cards Visa Card, Master Card
Product Information
Do you offer custom made products?
Since we are manufacturer therefore we do produce custom made products. In order to get more informations please contact us at waqar@waqarenterprises.com
Shipping & Handling
How much does it cost to ship?
Waqarenterprises.com.com offer the free shipping worldwide for any order above $ 150.00.
For orders less than $ 150.00, the cost of shipping depends on the size, weight and destination of the package. For a complete list of shipping costs please click here
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How long will it take to ship?
Normally it takes from 5 – 7 working days depending upon the destination and clearance from the local custom department of the respective country.
What carrier do you use to ship?
We use DHL carrier to provide our customers fast and reliable shipping service.
How may I check the status of my order?
You may check the status of your order simply by logging into your account using your e-mail and password that was provided to you. There you will find all of your order details.
How may I track my order online?
Since we use DHL service, therefore, the customer can also track their packet at DHL website by entering their tracking number provided by us.
Refunds
What is your refund policy?
You may request to get your money back within 15 days (label and packing must be intact), if the item you have received were damaged or incorrect. In the case where the item is damaged or a mistake was made on the order, Waqarenterprises.com will assume all shipping and custom duty costs. In all cases, if you wish to make an exchange, Waqarenterprises.com will take responsibility for the cost to ship the new merchandise to you.
How much time does it takes to get the refund?
We refund your money immediately after receiving and inspecting the item that was returned.
Privacy and Security
How will my personal information be used?
Waqarenterprises.com does not sell, rent or lend any personally identifiable information regarding its customers to any third party in way different to those described in the privacy statement. Nor do we share your personally identifiable information with any other entities other than the necessary third parties in the processing of your order. For further details please click here
Is it safe to use a credit card?
We use Secure Socket Layer (SSL) providing an encrypted channel and server authentication, so that all such information is transmitted through a 128 bit secured server connection. The credit card and bank details you provide are communicated directly to the Bank in order to process your payment. Your bank and credit card details are never communicated or available to Waqarenterprises.com or any other third party.
In which currencies you offer your products?We offer US Dollar and Australian Dollar currencies to our customers. The difference of price from US to AUD can be checked by clicking option of “Currencies” on right side under the Review Section.
What is the debiting time of card holder?Your credit card will be billed immediately after purchase.
How long it takes to issue the invoice and what is the total time of completion of order?Once the customer place the order an invoice has been immediately issued and sent to the customers email address containing all payment details.
The normal shipment time is 5 -7 working days depending upon the destination and clearance from the local custom department of the respective country.
Note: We are not responsible for any delays due to public holidays or protests or any other cause which may occur once the packet reached in the customer respective country.
What is the procedure of execution of order?All orders will be processed immediately.
What is your email response time against customer query?
All questions will be answered within 2 working days and apart from this email service we do offer online customer support which also serves online queries from Monday to Friday.
Do we need to keep the copy of the transaction data?We recommend to print out the transaction data and the Terms and Conditions and to keep them at an easily accessible place.
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